I recently wrote a guest blog post on the Waterloo-Wellington LHIN Blog about how a simple, but important change in communication can have a lasting impact. In the article, I discuss the importance of communication with patients:
Communication is so critical to the patient and family member, it allows them to feel empowered, to make an informed decision about their care or the care of a loved one, and to know that their voice is valued and honored by the care provider.
Read the full article: Change Day: A Simple But An Important Change In Communication Can Have A Lasting Impact
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